Our solutions

We offer communication solutions to render your corporate communication more efficient. Optimize your availability at the company workplace, as well as remotely, by integrating the media of voice, video, chat, and unified communication into a consistent application environment. Relationships depend on proper communication between people – and so does corporate success. As an expert for successful customer interaction, ARKTIS provides all services and solutions you need.

Are you looking for a communication solution tailored to your specific needs with perfectly coordinated components? We deliver suitable solutions nationwide, based on the latest products and technologies from market leaders.

Our range of services covers the entire life cycle of our systems. We advise and support you from evaluation and implementation to support and ongoing optimization of your solution after project completion.

Our development range includes:

  • Contact center (re-) design
  • Adaptation to and implementation in existing software and hardware structures
  • Application development
  • CTI customization
  • Development of interfaces for back end systems

We will work with you to develop your individual solution, no matter if you need development of specific interfaces, programming to match your specifications, special web applications, or integration of your own developments.

Selection of customers


Solutions from a single source!

Do you have any complex requirements to your voice communication and collaboration platform? We will plan and modernize your UC and video solutions and help you create an efficient, high-level solution.

Data and phone calls only need a single network anymore with the help of IP telephony.

Call centers have developed into customer-service centers. Smart solutions supplement the conventional inbound and outbound activities.

We simplify the many technologies companies are handling every single day with our people-oriented solutions.

Learn more about our service promise​

Our technology partners

Strong partners are vital for implementing outstanding projects. Get to know some of our IT infrastructure partners.

Martin Heckert

Contact – Voice communication

Are you interested in our comprehensive range of voice communication services?

Contact us!

Further services of ARKTIS

IT infrastructure

Companies and government agencies require networks with high availability. We ensure that your systems can be flexibly administered and secured.

Tech. building equipment

We offer all infrastructure solutions for buildings of all kinds, always with a view to the economical use of resources and a high level of security.

System house

We design, develop, and integrate system-house solutions and media technology for public authorities, schools, and universities as well as in the health care sector.


Wir als COCOSOFT Group bündeln drei Unternehmen, welche zusammen besonders bedarfsgerechte IT-Lösungen für die Märkte in Deutschland und Europa anbieten. Die Basis dafür liegt in dem Verständnis für individuelle Lösungen und dem guten Verhältnis zu unseren Kunden und Partnern.