IP telephony goes beyond a cost-effective communications option for businesses. It allows companies to provide new comprehensive functions to their employees and call center agents. Applications designed specifically for IP phones simplify internal communications and collaboration, improve customer service, and reduce response times.

Unified communication simplifies the many technologies companies are handling every single day. Our bespoke solutions integrate voice and video telephony as well as data traffic, allowing users to communicate and collaborate in real time using the channel best suited from case to case. Inefficient communication processes disappear to make the company more productive and responsive.

Call centers have developed into customer-service centers. Customer service centers, also referred to as contact centers, support customers on modern communication channels such as email, video, and chat as well as social networks such as Twitter and Facebook. A vast range of new services is also offered via smart solutions that complement the conventional inbound and outbound activities.

ARKTIS offers a comprehensive, complete videoconferencing product range for visual communication solutions in companies that require multimedia conferencing for audio, video, and with integrated data content.

Support your operations and your people with scalable software to improve key aspects of your business. Employee automation and digital collaboration make your business more efficient and leverage hidden potentials.